You can purchase membership right here thru our online booking system, select your location below to start… Or you can call us at the spa number to purchase membership. Or you can purchase membership when you arrive. Or at the time of payment after service.

Yes you can. E.g. you can purchase Massage Membership  as well as Skincare Membership (highly recommended) to avail a massage and a facial every month.

Yes. Please purchase membership at your primary location (for online purchase, system will prompt you to select a location). However, you can receive membership benefits at any of J Sterling’s Spa locations.

Yes. Friday to Sunday upcharge $10 per hour applies only for massages, not for facials, waxing, and laser. Your therapist receives higher compensation for their weekend work. This is designed so that we can have more therapists available to meet the higher demand on Friday to Sunday.

No, membership is not required but recommended at J Sterling’s. Regular massage and facials are preventive maintenance for your body. Once a month is minimum recommended. With memberships, we want to reward our regular guests. But even without memberships, our prices are most affordable in town.

No. We launched membership because of popular demand. We offer you savings by becoming a member. But you will not encounter pushy sales people at the spa. Most other spa chains train their associates to keep pushing until they hear “NO” at least 3 times. No such pushy sales tactics here.

You can cancel your membership by messaging us using the form at the bottom of this page. Please include your reason for cancelation.

Yes you can. Message using the form at the bottom of this page, and we’ll reach back out to you.

Yes, your membership dues are collected in advance on the same day of the month. Once the dues are collected, you can avail the benefits.

Yes you can.

No, membership fees are non-refundable because we provide you discounted services and you have agreed to pay membership fees to receive discounted services.

Membership benefits roll-over & keep accumulating. Benefits do not expire as long as you keep paying membership fees and remain a member.

Gratuities for your therapist are not included. Recommended gratuity is $10 or more per treatment. You will inform to spa associate at the time of checkout the gratuity amount you want to pay.

You cannot. All treatments in membership must be used by the same person.

Yes you can. Your first payment at the time of membership setup has to be done with a credit card. From second payment onwards, you can use gift cards to pay for membership dues. You cannot use bonus cards or promo cards to pay for membership dues. Membership dues will be withdrawn from the giftcard every month until the amount on the giftcard is used up. Message us your giftcard details using the form at the bottom of this page, and we will set it up for you.

Yes. We do have evening and weekend appointments. Head over to online booking, and select a day and time that works best for you.